Telos Dynamics Privacy Policy

Telos Dynamics is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect information collected through our online platform and in the course of providing our business consulting, strategic planning, and organizational development services.

1. Information We Collect

We collect various types of information, including personal data, to effectively provide our consulting services and manage our business relationships.

• Personal Identification Information: Name, job title, company name, email address, postal address (including 17 Regent’s Wharf, All Saints Street, Floor 3, London, Greater London, N1 9RL, UK), telephone number (including 020 7946 0951), and other contact details you voluntarily provide when engaging with us, subscribing to our communications, or utilizing our services.
• Professional Information: Information related to your professional background, company operations, strategic objectives, and challenges, provided during our consulting engagements for services such as Strategic Visioning Workshops, Ethical Leadership Development, Corporate Culture Transformation, Change Management, Sustainability Consulting, Performance Optimization, Stakeholder Engagement, and Governance Advisory. This may include sensitive business information relevant to the services provided.
• Communication Data: Records of communications with us, including emails, meeting notes, and feedback.
• Technical Data: When you interact with our online platform, we may automatically collect technical data such as IP addresses, browser types, operating systems, and usage patterns. This data is primarily used for website maintenance, security, and to improve user experience.

2. How We Use Your Information

We use the collected information for various purposes, primarily to deliver our expert consulting services and foster effective client relationships.

• Service Delivery: To provide and manage our consulting services, including Strategic Visioning Workshops, Ethical Leadership Development, Corporate Culture Transformation, Change Management, Sustainability Consulting, Performance Optimization, Stakeholder Engagement, and Governance Advisory, tailored to your specific needs.
• Communication: To communicate with you regarding our services, updates, relevant industry insights, and to respond to your inquiries.
• Business Administration: For internal record keeping, billing, administrative purposes, and to manage our client relationships.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, regulatory requirements, and to protect our legal rights.
• Website Improvement: To monitor and analyze trends, usage, and activities in connection with our online platform, and to improve its functionality and user experience.

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing consulting services).
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms (e.g., business administration, improving our services, direct marketing where permissible).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Consent: Where required, we will obtain your explicit consent for specific processing activities. You have the right to withdraw consent at any time.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers who assist us in operating our business and providing our services (e.g., IT support, administrative services). These providers are contractually bound to protect your data and only process it according to our instructions.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is entirely secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us at the address provided below. We will respond to your request within one month.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Telos Dynamics

17 Regent’s Wharf, All Saints Street, Floor 3, London, Greater London, N1 9RL, UK

This Privacy Policy was last updated on 2024-05-15.